Question 1

What kind of company is NVEX?

Accepted Answer

NVEX (NVEX Co., Ltd.) is an AI education and solutions company founded in September 2022. It builds AI academy-operations SaaS and AI learning content and curricula for academies and educational institutions, expanding technology proven in music education (MEW) to every subject. It is headquartered at KAIST Science Hub in Dongtan, Hwaseong, Gyeonggi-do, Korea.

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Question 2

Is NVEX the same company as ENVEX?

Accepted Answer

No. ENVEX is a separate company with a similar-sounding name and is not affiliated with NVEX. NVEX's official website is nvex.kr.

Question 3

What services does NVEX offer?

Accepted Answer

AI solutions include MEW Music Place (academy-operations SaaS), MEWZ (generative AI creation & education platform), and Klavix (AI lecture videos & course materials). Music-education products include MEW Drum, MEW Piano, and MEW Tutor. NVEX also runs Artificial Academy, an on-site AI arts education program, and the character IP Vocco.

Question 4

What is the relationship between NVEX and MEW?

Accepted Answer

NVEX is an edtech company that creates educational experiences through AI and cultural technology. MEW is NVEX's flagship service brand focused on music education, encompassing MEW Drum, MEW Music Place, MEW Tutor, MEWZ, and Piano products.

Question 5

What is MEW Music Place?

Accepted Answer

MEW Music Place is a SaaS platform that consolidates all music academy operations — attendance, lesson scheduling, payment/settlement, practice room reservations, and instructor management — into a single dashboard. It also provides dedicated apps for students, parents, and instructors, along with AI-powered learning assessments, available on iOS and Android.

Question 6

Can universities or public institutions adopt your solutions?

Accepted Answer

Yes. MEWZ is an AI education platform for universities and institutions that enables generative-AI creation across music, image, video, and coding, while managing lectures, assignments, and members in one place. We are currently rolling out primarily to universities, with planned expansion to corporations and other institutions.

Question 7

Can MEW Drum be installed in public or cultural venues such as libraries, kids' parks, or youth centers?

Accepted Answer

Yes. MEW Drum has been installed in a wide range of public and cultural venues, including Osan Soriwood Library, Geukdong Joy Kids Park, and Seocho Smart Youth Center. We provide tailored installation guidance based on the size of your space.

Question 8

What is the adoption process and pricing?

Accepted Answer

The process follows four steps: inquiry → consultation & needs assessment → installation & onboarding → operation & support. Pricing varies depending on scale and configuration; please contact us for a customized quote.

Question 9

Is NVEX available internationally?

Accepted Answer

NVEX aims to build a global integrated education alliance connecting the world as one campus. We are actively expanding partnerships with local educational institutions and government agencies in Dubai, the United States, Indonesia, Vietnam, and beyond.

Question 10

What is MEW Drum?

Accepted Answer

MEW Drum is a digital solution for drum education. It delivers AI-powered real-time feedback, personalized curricula, and an academy management system to make drum learning more effective.

Question 11

What devices are supported?

Accepted Answer

We recommend using an electronic drum kit with a PC. Rhythm-focused lessons are also available on iPad and Android tablets.

Question 12

Is an internet connection required?

Accepted Answer

Yes, MEW Drum requires a stable internet connection.

Question 13

How does AI feedback work?

Accepted Answer

MEW Drum's AI analyzes your performance in real time, evaluating rhythm accuracy, timing, and more. Immediately after you play, it provides improvement suggestions and recommended practice directions.

Question 14

How is a personalized curriculum generated?

Accepted Answer

Based on each student's initial skill assessment and ongoing practice data, the AI automatically generates an optimal learning path and recommends difficulty levels according to their progress.

Question 15

What does the academy management feature include?

Accepted Answer

The feature covers all aspects of academy operations: student management, instructor management, lesson scheduling, practice room management, practice reports, attendance tracking, and payment management.

Question 16

How is the pricing plan structured?

Accepted Answer

The software package is currently priced at KRW 77,000/month, including the K-POP license.

Question 17

Is there a set contract period?

Accepted Answer

There is currently no fixed contract period. The software package can be subscribed to or cancelled at any time to suit your academy's needs.

Question 18

Is a free trial available?

Accepted Answer

Yes. You can try MEW Drum at our MEW flagship store. Search for 'MEW Music Place' on Naver and book a visit.

Question 19

What should I do if I encounter an issue in the app?

Accepted Answer

Please contact us via the MEW Music Place Kakao channel for prompt support.

Question 20

What is MEW Tutor?

Accepted Answer

MEW Tutor is a lesson management app for instructors. It provides everything needed to manage lessons — viewing your schedule, checking student attendance, and writing lesson reports.

Question 21

Can instructors sign up directly?

Accepted Answer

MEW Tutor accounts are provided to instructors by their academy after the academy adopts the service. Please contact your academy to request adoption.

Question 22

How do I check my lesson schedule?

Accepted Answer

You can view your full lesson schedule at a glance in the app's calendar. Any schedule changes are immediately notified via push alert.

Question 23

How do I check attendance?

Accepted Answer

Before class, you can mark each student as present, absent, or late with a single tap from the student list. Attendance records are automatically sent to the academy.

Question 24

How are lesson reports delivered to parents?

Accepted Answer

Completed lesson reports are automatically shared with parents through the MEW system.

Question 25

Do instructors need to pay?

Accepted Answer

No. MEW Tutor is provided free of charge to instructors after their academy adopts the service.

Question 26

What is the academy adoption cost?

Accepted Answer

Pricing starts at KRW 5,000/month per instructor. Please contact us for detailed plan information.

Question 27

What should I do if I encounter an issue while using the app?

Accepted Answer

Please contact us via the in-app customer center or Kakao channel for fast support.

Question 28

What is MEW Music Place?

Accepted Answer

MEW Music Place is a comprehensive solution for practice room reservation and management. It provides all the features needed — real-time booking, usage tracking, and fee settlement.

Question 29

How does reservation management work?

Accepted Answer

When a user makes a booking via the app or web, availability is updated in real time. Administrators can view and manage all reservations from the dashboard.

Question 30

How is fee settlement handled?

Accepted Answer

Fees are automatically calculated based on usage time and room type. Daily, weekly, and monthly settlement reports can be viewed and exported.

Question 31

How does it integrate with the MEW system?

Accepted Answer

Data is automatically synchronized with the MEW academy management system. Student information, usage history, and more are linked in real time.

Question 32

What is MEW Kiosk?

Accepted Answer

MEW Kiosk is a comprehensive solution for unmanned academy operations, covering attendance management, payment processing, notification delivery, and all other features required for unattended operation.

Question 33

What payment methods are supported?

Accepted Answer

We support a wide range of payment methods including credit cards, debit cards, Kakao Pay, Naver Pay, and Samsung Pay.

Question 34

How much installation space is required?

Accepted Answer

Space requirements vary by kiosk model, but a minimum of 50 cm × 50 cm is required. Wall-mounted models can be installed in even smaller spaces.

Question 35

What attendance check methods are supported?

Accepted Answer

Supported methods include QR code scanning, NFC card tagging, and biometrics (fingerprint and facial recognition).

Question 36

How are parent notifications sent?

Accepted Answer

When a student checks in, a notification is automatically sent to parents via Kakao AlimTalk or SMS.

Question 37

Can I choose between purchasing and renting the hardware?

Accepted Answer

Yes. Kiosk hardware is available for outright purchase or monthly rental. Detailed information is provided during consultation.

Question 38

What is MEW CMS?

Accepted Answer

MEW CMS is a comprehensive content management solution for academies, providing all the features needed to manage educational materials, media files, and more.

Question 39

How do I upload files?

Accepted Answer

Files can be uploaded easily via drag-and-drop. Large files are supported, and batch uploading is also available.

Question 40

How do I distribute content?

Accepted Answer

Select the file you want to distribute, then generate a shareable link or share it directly with specific users.

FAQ / Frequently Asked Questions